Facts - Our company

Facts

ANZ traces its origins to the Bank of Australasia, which opened its first office in Sydney in 1835. The bank established a Melbourne office in 1838, where ANZ's world headquarters is located today at 833 Collins Street, Melbourne.
ANZ is a publicly listed company, and was incorporated on 14 July 1977 in Australia. Australia and New Zealand Banking Group Limited is the main holding and operating company for the Group and our registered office is Level 14/100 Queen Street, Melbourne.
We are one of the ten largest and most successful companies in Australia, and we are the number one bank in New Zealand.
We have assets of AUD$476.99 billion.
We operate in more than 32 countries across Australia, New Zealand, the Pacific, Europe, Dubai, USA and Asia including our technology and operations centre in Bangalore, India.
We have 396,181 shareholders (excludes employees whose only ANZ shares are held in trust under ANZ Employee share schemes).
ANZ shares and related securities are listed on the Australian and New Zealand exchanges.
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We have more than 5.7 million personal banking customers worldwide.
Our Customer Charter sets out nine commitments to providing customers with a better level of service.
Our independent Customer Advocate is committed to resolve particularly difficult personal and small business customer complaints.
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We employ more than 40,000 people in Australia, New Zealand, Asia, the Pacific, UK/Europe, Dubai, India and the USA.
We are striving towards a culture where all activities are based on living the ANZ values.
We regularly measure the level of engagement of our employees globally. Our employee engagement score is currently 66%.
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We are leading the way in Australia on financial literacy and inclusion.
The Saver Plus program has been recognised as one of the most successful of its kind in the world. $13.5 million of funding from the Australian Government will help ANZ and its partners deliver Saver Plus to a further 7,600 people in over 60 sites by 2011. Read more about our financial literacy and inclusion programs.
We also seek to use our resources and skills to contribute solutions to some of the challenges facing communities where we operate. Our WING mobile payments service is giving thousands of previously unbanked Cambodians access to low cost and convenient banking for the first time. We are also supporting a 12 month project to help build the capacity of local citrus farmers in Liangping – the site of our first rural bank in China – contributing to the long-term success of an important local industry. Read more
Find out more about ANZ in the community

In 2009, ANZ was included in the 'Climate Disclosure Leadership index' by the Carbon Disclosure Project for the fourth year in a row.
ANZ’s global headquarters, ANZ Centre, was recognised as a 'world leader' in environmentally sustainable design by the Green Building Council of Australia.
In 2006, we adopted the Equator Principles - a voluntary initiative designed to standardise the consideration of environmental and social issues in Project Finance transactions in developing countries.
We are an active member of the United Nations Environment Program Finance Initiative which seeks to ensure our policies and actions promote the consideration of the environment and sustainable development.
Find out more about ANZ and the environment

Unless otherwise stated, all figures are accurate as at 30 September 2009.