General enquiries - Contact us

General enquiries

Type of enquiry	Contact numbers	Online enquiry & more information
General enquiries	13 13 14 Intl: +61 3 9683 9999 24 hours a day, 7 days a week	Online enquiry
Compliments, suggestions and complaints	1800 805 154 Weekdays 8am - 7pm (AEST)	Complaints and compliments Lodge online
Report a hoax or suspicious email	13 33 50 Intl: +61 3 9683 8833 24 hours a day, 7 days a week	Report suspicious email
Internet Banking & Phone Banking registration	13 13 14 Intl: +61 3 9683 9999 24 hours a day, 7 days a week	Internet Banking Phone Banking Online enquiry
Internet Banking & Phone Banking enquiries (Re-set password, Pay Anyone, Technical Problems)	13 33 50 Intl: +61 3 9683 8833 24 hours a day, 7 days a week	Internet Banking Phone Banking Software settings
Media Relations (For media enquiries only)	+61 3 9273 5555 Paul Edwards Stephen Ries Vanessa O’Shaughnessy	Media Room Email Media Relations ANZ Media Relations Level 9 833 Collins Street Melbourne 3008

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