General enquiries

Contact us by phone on 131314
Contact us at your local branch
Contact us online
Type of enquiry Contact numbers Online enquiry &
more information
General enquiries

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week
Report a hoax or
suspicious email

13 33 50
Intl: +61 3 9683 8833

24 hours a day, 
7 days a week
Internet Banking & Phone Banking registration

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week
Internet Banking & Phone Banking enquiries
(re-set password, pay anyone, technical problems)

13 33 50 
Intl: +61 3 9683 8833

24 hours a day, 
7 days a week
Transaction dispute or enquiries

13 13 14
Intl: +61 3 9683 9999

24 hours a day, 
7 days a week
Lost or stolen credit cards 1800 033 844
Intl: +61 3 9683 7043
 
ANZ Merchant Services

1800 039 025

24 hours a day,
7 days a week
Compliments, suggestions and complaints 1800 805 154

Weekdays
8am - 7pm (AEST)
ANZ switch board +61 3 9273 5555  
Media relations
 

+61 3 9273 5555

Paul Edwards
Stephen Ries


ANZ Media relations
Level 9, 833 Collins st
Melbourne 3008
Shareholder services
(for Shareholder enquiries only)		  +61 3 8654 7682
Enquires in relation to subpoenas, garnishee orders and statutory notices 1300 279 754
Customer identification review process

1800 606 269
Intl: +613 8699 6947

Weekdays
9am - 8pm (AEST)

 ANZ
Reply Paid 87345
Richmond VIC 3121
Australia

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