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Secure Sentinel - Credit cards & debit cards

Secure Sentinel

Imagine you've just lost your wallet or purse with all your credit and ATM cards as well as your identification. If you've got Secure Sentinel, you'll be able to rest easier knowing that you could minimise the risk of your cards being used by someone else.

Wherever you are in the world, with just one phone call1 - 24 hours a day, seven days a week - you could have your registered cards cancelled2. With low annual fees for individual membership or household membership, protection comes at an affordable price.

To apply or simply find out more about Secure Sentinel, call ANZ credit cards on 1300 131 026.

Apply online for ANZ Secure Sentinel

If you are a Secure Sentinel member, call 1800 022 043 to report registered lost or stolen possessions.

Secure Sentinel features3

Cancel and replace all your
cards quickly and easily

Simply register all your ANZ and other Australian credit, debit and store card details with Secure Sentinel.2

  • Individual members can cancel and replace up to 10 cards
  • With a family or household membership up to 25 cards can be cancelled and replaced
Emergency cash advance
Secure Sentinel can offer a cash advance of up to AUD$1000 in case of an emergency while overseas.
Lost passport assistance
If you lose your registered Australian passport, Secure Sentinel can cancel it for you, and provide you with details of the nearest Australian Diplomatic or Consular Office. You are also issued a passport renewal reminder eight months prior to expiry.
Increase the chances of getting your keys and luggage back

In 2007, more than 85% of lost keys with Secure Sentinel coded tags were returned to their owners.

  • Two coded key tags for an individual membership
  • Two coded key tags plus an additional two upon request for a family or household membership
Temporary block for your mobile phone

If you lose a mobile phone registered with Secure Sentinel, they can arrange an immediate temporary block on it.4

  • Up to two phones for an individual membership
  • Up to four phones for a family or household membership
Informs your card and phone issuers when you change address
As a Secure Sentinel member, your new address details can be provided to participating service providers on your behalf.4
Stores the details of your documents and valuables
Register the details of your valuables and important documents with Secure Sentinel. It's ideal for insurance claims and police reports requiring stolen item serial numbers. You can register up to 20 items.
Change of address service
Update the address information of all your registered cards and mobile phones

For an annual membership fee of only $44 per person or $66 a year for a family or household membership, Secure Sentinel can offer you peace of mind for less than a dollar a week. 

To apply or find out more

Telephone iconcall ANZ credit cards on 1300 131 026

Apply online iconapply online

1. Toll free, excluding mobile phone charges.

2. Subject to the terms and conditions of the card issuer and Secure Sentinel Pty Ltd.

3. Terms and conditions apply to Secure Sentinel services. Please call 1300 131 026 for more information.

4. Subject to terms and conditions of participating providers and Secure Sentinel Pty Ltd.

Secure Sentinel is a registration and protection service, not an insurance provider.

Secure Sentinel Pty Ltd ABN 53 054 235 157.

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