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Frequently asked questions - Ways to bank

Frequently asked questions

Managing my account

Managing my account

Answers about viewing and maintaining your accounts online.

Payments and transfers

Payments and transfers

Learn about Pay Anyone, paying bills and international funds transfers.

ANZ online investments

ANZ online investments

Questions and answers about accessing your investments online.

Fees and charges

Do I incur fees for using ANZ Internet Banking?
You do not get charged when you log onto ANZ Internet Banking, check your balances or view your transaction history. Transactions completed via ANZ Internet Banking may be subject to transaction fees. Each ANZ account has a monthly free transaction limit and a charge will be incurred for any transactions in excess of this limit. For more information, click on the ‘Fees and Charges’ link in the right hand menu.

Technical requirements

Do I need any special software or hardware to access ANZ Internet Banking?
What is data encryption?
Data encryption is the disguising of messages sent from one computer to another computer to obscure its meaning. ANZ employs the highest level available via secure socket layer encryption (SSL) to protect customer information and transactions.